MY refrigerator has been repaired 9 times in the past four years (and it is only 4 years old) and it just broke again.
GE says there is a class action law suit involving this model for a door problem and that situation supersedes my warranty claims under any lemon laws. I don't understand why, but they will not replace it. They want me to buy the newer model at a "prorated cost" that has replaced my rotten model and PAY THEM $760 for it. If I had that much money why would I buy one of theirs? It takes about 3 weeks to get if fixed each time, and I must buy ice every day while I am waiting on them to "order parts" and get them here. I have lost thousands of dollars worth of groceries because of this fridge.
My husband is Air National Guard. It always breaks when he is deployed. He comes home to unemployment, looks for work for a while, and then gets deployed again. If he was full time military I probably could afford to replace this myself, but if is hard to find a good job when you are out of the country 7 to 8 months a year. He has served two tours of duty in Iraq and is now in Germany. We are in a vicious cycle of deployments and then unemployment. He came home from Iraq the first time only to be laid off, and has not been able to stay home and find a job. Funny, but people don't like to hire reservists right now. I am living out of a cooler again for the 10th time. I have no options but to sue GE. I probably would win, but that doesn't help me get a new fridge SOON. Besides, I am not the type to sue someone, but after all this I don't know what else to do. I have 4 children at home, and we home school and eat 3 meals a day at home, so my refrigerator is very important to our family; we don't eat out much! Also, my two stepdaughters will be coming to live with us this summer, so I will have 8 people to keep fed. It sure would be nice to be able to go to the grocery store and know that the food will actually get eaten and not spoil for the fridge dying every 4 to 6 months when you least expect it! Usually right after a weekly trip to the grocery store! thanks for reading this. I feel a bit better just writing about it! Say a prayer and thanks! (more)
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Hi! Can you fill out your bio? It'll give you a place to enter what state you're in, and somethimes people can help with specific information if they know.
Good luck
You've got my 5 but I have a question and comment. Did you contact your state attorney general? When we had continuous problems with our 3 year old washing machine, I contacted the company and they gave me nothing but the run-around and told me the same...we'll sell you another for a discounted price. That wasn't going to do it for me. I called the state and they contacted the company. We had a brand new washing machine within a week. And it was a better model too. The chairman called us too and apologized for the "misunderstanding."
Good luck
Best of luck with your wish!
Good luck you have my five!
You got my 5 *****
You got my 5
Here is my five! Good Luck!
good luck. my friend just bought one at a used appliance store for 300.00. you can try that too
I wish you the best. Your wish deserves to win!
Wishing you the best of luck!! :)
Sweet Picture. You have my five.
Here's your reminder, I hope my vote helps you!
Good Luck !!!!!!
You've got my 5! Best of luck on the new fridge!
I love the pic of the praying girl!! Hope you get your fridge! 5 for you! Good luck!
You are only one of hundreds of thousands of GE appliance owners with this problem. I am going to writte an article on my website about your case tonight [ link ] . I have sent you an email through this site - please respond ASAP.
Edited on: Jun 22, 2007 10:35 am